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Retrieving Your Files After Re-Image on Mac

After your computer has been re-imaged or you have received a new hard-drive, your files will be placed on the root drive of your computer. We, at Support Central, try to place this folder on your desktop for easier access. Incase your folder is missing, follow the directions below to find the folder with all of your files.

1. Select Finder from the dock

2. Select Go from the toolbar at the top of the screen

3. Select Computer

4. Select Mac OS X

5. There will be a folder with a date followed by your username - This is where all of your documents are stored.

6. Drag this folder onto your desktop (This can take a while depending on how many files you had on your computer)

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