Retrieve Your Data Backup - Mac

After your computer has been re-imaged or you have received a new hard-drive, your files will be placed on the root drive of your computer. We, at Support Central, try to place this folder on your desktop for easier access. In case your folder is missing, follow the directions below to find the folder with all of your files.

Open Finder

Click the Finder icon from the dock

Open Computer Files

  1. Select Go from the toolbar at the top of the screen
  2. Select Computer

Choose Mac Disk Drive

Select Mac OS X

Open Personal File

There will be a folder with a date followed by your username - This is where all of your documents are stored.

Click and Drag this folder onto your desktop (This can take a while depending on how many files you had on your computer)


You have successfully located and moved your Data Backup file from your computer's folder to your desktop.

Contact Support Central

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