Retrieve Your Files After Re-Image on Windows


After your computer has been re-imaged or you have received a new hard-drive, your files will be placed on the root drive of your computer. We, at Support Central, try to place this folder on your desktop for easier access. If your folder is missing, follow the directions below to find the folder with all of your files.


Open "Computer" Folder

Open "Computer" Folder
  1. Click on the Windows icon to open the Start menu.
  2. Select "Computer."



Click "Windows 7 (C:)" to Open the C Drive

Click "Windows 7 (C:)" to Open the C Drive





Find the Folder

Find the Folder

There will be a folder with a date followed by your username; This is where all of your documents are stored.

For easier access, drag this folder onto your desktop. (This can take a while depending on how many files you had on your computer.)



Contact Support Central

If you have any questions or experience any problems with these instructions, please contact Support Central for assistance.

| Contact Us |


Phone: 405.425.5555 (dial 5555 from campus)

Our hours are listed on the home page of Support Central.





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