Clear the Cache in Your Internet Browser

An "internet cache" or "web cache" is a function that temporarily stores files that you have accessed on the internet. These files are stored on your hard drive.

Follow the instructions on this page to clear the cache on one of these four internet browsers:

  • Safari
  • Internet Explorer
  • Google Chrome
  • Firefox



Clear History

Safari Preferences
  1. Click on "Safari" in the menu bar at the top left.
  2. Select "Clear History..." from the drop-down menu.



All History

Show Develop Menu
  1. Select "all history" from the clear drop-down menu.
  2. Click Clear Hisotry



Internet Explorer

"Delete browsing history..."

"Delete browsing history..."
  1. Click on the cog icon at the top-right corner to reveal a drop-down menu.
  2. Select "Safety" to expand a menu.
  3. Select "Delete browsing history..."



Select Which Part(s) to Delete

Select Which Part(s) to Delete
  1. Make sure that only "Temporary Internet files and website files" and "Cookies and website data" are checked.
  2. Click "Delete."



Google Chrome

"Clear Browsing Data..."

"Clear Browsing Data..."
  1. Open your browser toolbar (icon with 3 stacked dots in the top right-hand corner of your browser window).
  2. Select "More Tools" to expand a menu.
  3. Select "Clear Browsing Data..."



Select Which Data to Clear

Select Which Data to Clear
  1. Make sure that "Cookies and other site and plug in data" is checked.
  2. Make sure that "Cached images and files" is checked.
  3. Select "the beginning of time" for your time period.
  4. Click "Clear browsing data."





  1. Click on the icon with the three horizontal lines to open your Firefox menu.
  2. Select "Preferences."



Clear Cache

Clear Cache
  1. Select the "Advanced" tab.
  2. Select the "Network" tab.
  3. Click "Clear Now" under the "Cached Web Content" section.



Contact Support Central

If you have any questions or experience any problems with these instructions, please contact Support Central for assistance.

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