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How To View A Shared Mailbox in Outlook

On the Gmail email server, the steps to view a mailbox or calendar in Outlook for Windows are different than in the previous email server.

First, the person whose mailbox you are trying to get access to needs to send you the email to give you permission.

 

Find the Program

Find the Program
  1. Click on the Windows icon to reveal the start menu.
  2. Select "All Programs."

 

 

Open the "Google Apps Sync" Folder

Open the "Google Apps Sync" Folder

 

 

 

 

Select "Add account for delegation"

Select "Add account for delegation"

 

 

 

 

Enter the Information

Enter the Information
  1. Select the email address to which you would like to link the delegation email.
  2. Under "Delegate Email", enter the email of the person who has granted you access.
  3. Click "OK."

 

 

Click "OK"

Click "OK"

 

 

 

 

Finished

Finished

The next time you open Outlook, the shared mailbox will appear in your Inbox.

 

 

 

Contact Support Central

If you have any questions or experience any problems with these instructions, please contact Support Central for assistance.

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