Google Collaborative Inbox

You can use a Google Group as a collaborative inbox to distribute and track responsibility for topics among the group's members. These features are especially useful for technical support or customer service teams. For example, you can create a group with the address support@[your domain].com, add your support staff as members, and allow people outside your organization to send messages to the group.

Go to this link from Google for full instructions:


Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Powered by Zendesk