OC livestreams many events on campus such as concerts, sports events, and other various events. If the livestream player is not functioning correctly, please try the troubleshooting tips below.
If these tips do not work, please email firstname.lastname@example.org with your browser name (Safari, Chrome, Firefox, etc.), operating system (Mac, Windows, etc.), and a detailed description of the issue including any error messages that you may have received.
Click the Customize & Control button in the top right corner of your browser window.
Click Advanced at the bottom of the page to reveal more settings.
Privacy & Security
Under Privacy and Security, click Content settings
On the Allowed (recommended) line, make sure the switch is on. If it is on, it will be colored blue with the circle on the right.
Advanced Configuration URL
In the URL bar, type about:config and hit the Enter key on your keyboard.
If the value is labeled False, double-click it to toggle it to true.
- Click Safari in the top left corner.
- Click Preferences.
- Click Security
- Click the Settings gear in the top right corner
- Click Internet Options
- Click Security
- Click Custom Level
- Scroll down to the Scripting section
- Click Enable under Active Scripting
- Click OK
Click Yes to change settings for this zone.
Accept the Changes
Click OK at the bottom of the Internet Options screen.
Check Video Streaming Abilities
Go to YouTube or Vimeo and see if you can watch videos without buffering issues. If videos seem to have problems loading, your internet connection may not be strong enough to handle live streaming. If you can watch videos without any loading problems, please contact Support Central.
Contact Support Central
If you are still experiencing trouble please contact Support Central with the following information available:
- What operating system are you using? (Windows or Mac)
- What web browser are you using? (Chrome, Firefox, etc.)
- Are you receiving any error messages? If so, what do they say?
Support Central will be happy to assist you.