Information Technology

Printing

• Change Default Settings on Installed Print Driver - Mac
• Change Default Settings on Installed Print Driver - Windows 7
• Check Printing Account Balance
• Install Printers App - Download on Mac
• OC Printer Drivers - Employees on Mac
• OC Printer Drivers - Employees on Windows 10

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Network (WiFi & Passwords)

• Access Network Share from the Desktop - Windows 7
• Change Order of Preferred WiFi Networks - Mac OS
• Change Order of Preferred WiFi Networks - Windows 7
• Change Your Forgotten OC Password
• Change Your OC Network Password - Mac
• Change Your OC Network Password - Windows

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Blackboard

• Change Your Password in Blackboard
• Remove Old Classes on Blackboard - Students

MyOC

• Access Google Apps
• Edit MyOC QuickLinks
• Find Textbooks for Classes
• Grant/Edit Third Party Access
• ID Security Card PIN Number
• Log into MyOC

OC Email and Apps

• Access Shared Calendar in Calendar - Mac
• Add Cc and Bcc to Emails - Gmail
• Add Multiple Signatures to Email - Gmail
• Add Shared Calendars - Apple Device
• Advanced Searching - Gmail
• Attach Files to Emails - Gmail

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Microsoft Office Products

• FileMaker Pro - Install on Mac
• Microsoft Office 2011 - Install on Mac
• Microsoft Office 2013 - Install on Windows 10
• Microsoft Office 2013 - Install on Windows 7
• Microsoft Office 2016 - Install on Mac
• Microsoft Office 2016 - Install on Windows 10

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Software & Programs

• Adobe Acrobat Pro XI - Mac Install
• Adobe Acrobat Pro XI - Windows Install
• Adobe Acrobat Reader
• Adobe Connect Add-Ins - Install
• Adobe Creative Cloud Account Creation
• Adobe Design Standard CS6 - Mac Install

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Other Technology on Campus

• Apple TVs
• Cable TV Options for Students
• Connect to an External Display - Windows 7
• Connect to an External Display - Mac
• Connect to an External Display - Windows 10
• Electronic Locks on Campus

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Employee Laptop Care

• Back Up Your Data
• CD-ROM Stuck In Drive
• Check Condition of Laptop Battery - Mac
• Check Version of Mac OS
• Clean a Laptop Screen
• Compress a File

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Student Laptop/Device Policy

• Bring Your Own Device (BYOD) General Information
• Transfer of Ownership for OC Laptops

Miscellaneous

• Access Board of Trustees Website
• Change Behavior of Function Keys - Windows 7 on Mac
• Clear Cache in Internet Browser
• Contact Page
• Disable Auto-Extract Feature - Safari
• Enable Pop-ups in Web Browser

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Grad Prep

• Graduates Preparing to Leave Campus
• Graduate Software Licensing
• Burn an ISO or DMG to Removable Media
• Burn an ISO or DMG to Removable Media - Mac
• Burn an ISO or DMG to Removable Media - Windows
• Save Windows to USB For Use on a Mac

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Faculty/Staff

• Access Academic Affairs Folder
• Access Institutional Research Information Folder
• Blackboard - Make Course Available
• BlackBoard - Make Course Unavailable
• Colleague - Log In
• Colleague - Mixed Content in Internet Explorer

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Edit Web Pages (dotCMS)

• Add a New Contentlet
• Add a New Employee to Your Web Page
• Add an Item to Your Menu
• Add Images to a Contentlet
• Create a Menu Link
• Create a New Folder

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