Information Technology

Private Answers

• Maintenance On Call

Printing

• Check Printing Account Balance
• Install Printers App - Download on Mac
• Install Printers Drivers - Windows (Students and Adjuncts)
• OC Printer Drivers - Install on Mac
• OC Printer Drivers for Employees - Install on Windows 10
• OC Printer Drivers for Employees - Install on Windows 7

See all 23 articles

Network (Internet, Servers, & Passwords)

• Access Network Drive from Desktop - Mac
• Access Network Drive from Desktop - Windows 10
• Access Network Drive from Desktop - Windows 7
• Change Order of Preferred WiFi Networks - Mac OS
• Change Order of Preferred WiFi Networks - Windows 7
• Connect a Device to OC's Wireless Network (Smart TV, Gaming Console, etc.)

See all 43 articles

Blackboard

• Access and Use Blackboard Collaborate (students)
• Access and Use Blackboard Collaborate - Guest with Link
• Change Your Password in Blackboard
• Join Collaborate Session - Staff Members of Community
• Remove Old Classes on Blackboard - Students
• Use Blackboard Collaborate to Host a Meeting (Staff)

MyOC

• Access Google Apps
• Complete Course Evaluation - Students
• Edit Favorites in MyOC
• Edit MyOC QuickLinks
• Find Textbooks for Classes
• Grant/Edit Third Party Access

See all 8 articles

OC Email and Apps

• Access Shared Calendar in Calendar - Mac
• Add Cc and Bcc to Emails - Gmail
• Add Multiple Signatures to Email - Gmail
• Add Shared Calendars - Apple Device
• Advanced Searching - Gmail
• Attach Files to Emails - Gmail

See all 57 articles

Microsoft Office Products

• FileMaker Pro - Install on Mac
• Microsoft Office 2011 - Install on Mac
• Microsoft Office 2013 - Install on Windows 10
• Microsoft Office 2013 - Install on Windows 7
• Microsoft Office 2016 - Install on Mac
• Microsoft Office 2016 - Install on Windows 10

See all 16 articles

Software & Programs

• Adobe Acrobat Pro 20 - Mac Install
• Adobe Acrobat Pro 20 - Windows Install
• Adobe Acrobat Reader
• Adobe Connect Add-Ins - Install
• Adobe Creative Cloud Account Creation
• Adobe Design Standard CS6 - Mac Install

See all 47 articles

Other Technology on Campus

• Apple TVs
• Cable TV Options for Students
• Connect to an External Display - Windows 7
• Connect to an External Display - Mac
• Connect to an External Display - Windows 10
• Connect to Lab Computer From Mac to Mac

See all 11 articles

Employee Laptop Care

• Back Up Your Data
• CD-ROM Stuck In Drive
• Check Condition of Laptop Battery - Mac
• Check Version of Mac OS
• Clean a Laptop Screen
• Compress a File

See all 17 articles

Student Laptop/Device Policy

• Bring Your Own Device (BYOD) General Information
• Transfer of Ownership for OC Laptops

Miscellaneous

• Access Board of Trustees Website
• Change Behavior of Function Keys - Windows 7 on Mac
• Clear Cache in Internet Browser
• Closed Captioning Instructions for Student Workers
• Closed Captioning Instructions for Supervisors
• Contact Page

See all 27 articles

Grad Prep

• Graduates Preparing to Leave Campus
• Graduate Software Licensing
• Burn an ISO or DMG to Removable Media
• Burn an ISO or DMG to Removable Media - Mac
• Burn an ISO or DMG to Removable Media - Windows
• Save Windows to USB For Use on a Mac

See all 11 articles

Faculty/Staff

• Access Academic Affairs Folder
• Access Institutional Research Information Folder
• Aspect Ratio When Connected to a Projector Using a Dell
• Blackboard - Make Course Available
• BlackBoard - Make Course Unavailable
• Change Voicemail Password

See all 52 articles

Edit Web Pages (dotCMS)

• Add a New Contentlet
• Add a New Employee to Your Web Page
• Add an Item to Your Menu
• Add Images to a Contentlet
• Create a Menu Link
• Create a New Folder

See all 27 articles