Tips to Avoid Accidental Computer Damage

Laptops are durable and are designed to function reliably but are still sensitive to improper handling and care. Repairs needed as a result of accidental damage are not covered by the warranty terms and conditions. To maintain the condition of your computer and avoid costly repairs, please heed the following advice.

  • Hibernate, shut down, or put the computer to sleep before moving it. Not doing so may result in hard drive failure and loss of data. Please see our answer about different Shut Down Options for safe ways to power off your laptop.
  • Transport laptops in individual, well cushioned bags. Do not put books or other heavy items on top of the laptop.
  • Do not pick up the laptop by the display (LCD). This can cause hinges to weaken and, in some cases, cause the display to crack. Subtle damage to the pixels may also occur. Again, weight, such as books, may cause compression and, if the laptop is being transported, also vibration. Damage to the LCD may result.
  • Do not leave the computer in a parked car during hot summer or cold winter conditions. Extreme temperatures (below 41 degrees or above 95 degrees Fahrenheit) may result in damages to the laptop case and internal components.
  • Prevent liquids from contacting the laptop. Liquid may cause damage to internal components or the keyboard and may possibly cause electrical shock.

Contact Support Central

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Powered by Zendesk